I lead post-sales engineering organizations at enterprise scale — people development, customer strategy, technical execution, and operational excellence. I'm fluent in AI, cloud infrastructure, and the business problems they solve.
Role: Leadership in customer engineering, solutions architecture, technical program management, or AI operations.
Environment: Global tech companies leading the next generation of technology.
What I bring: I've built and led a distributed post-sales engineering org, designed production AI systems, and owned the technical relationship for one of AWS's largest customers.
Location: Washington, D.C. metro. Open to hybrid or remote.
Specific outcomes. Verifiable claims.
Named inventor on novel systems for automating enterprise software migration and continuous delivery pipelines.
Built AI-powered workflows for automated executive reporting, incident monitoring, escalation triage, and cross-system data synthesis.
Built promotion frameworks, coaching protocols, and operating cadences — including developing the first Principal-level specialist ever produced.
Built an automated review system that standardized document quality across the organization.
End-to-end ownership of the customer engineering relationship — technical strategy, escalation governance, executive alignment.
Led engineering response during infrastructure events affecting global-scale production workloads.
Own the end-to-end customer engineering relationship for one of AWS's largest enterprise accounts. Lead a distributed team across multiple regions and business units. Built the team from the ground up with zero attrition. Designed AI-powered operational systems that run autonomously across the org.
Promoted from Analyst to Manager in 2 years — fastest in the practice. Managed secure cloud modernization programs for defense and intelligence stakeholders. Hold 2 U.S. patents for systems I invented here.
Led delivery of the first U.S. Federal application on Microsoft Azure. Full-stack engineer on a national-scale logistics platform serving thousands of daily users. Led UX modernization and international expansion to new markets.
Built research software for NIH and U.S. Army clients. Owned QA automation and release engineering for multiple concurrent projects.
Harvard Business School Online — Certificate of Specialization, Leadership & Management (Dec 2025). CLIMB Inaugural Cohort. CORe with High Honors (2021).
Virginia Tech — B.S. Computer Science (2011).
U.S. Patent 11,194,558 — Application migration automation.
U.S. Patent 10,409,589 — CI/CD pipeline orchestration.
AWS — ML Engineer Associate · AI Practitioner · Solutions Architect Associate · SysOps Admin Associate · Developer Associate · Incident Response · Agentic AI.
Microsoft — MCSA: Cloud Platform · Architecting Azure · Implementing Azure Infrastructure · MCPS.
Queen's University — Enterprise Sales Professional Certificate.
Global Mentorship Initiative — Platinum Mentor · GMI Certified Mentor.
Amazon — Blog Bar Raiser · Doc Bar Raiser (internal quality review certification).
I'm looking for leadership roles in customer engineering, solutions architecture, or technical program management at global tech companies leading the next generation of technology.